Privacy Policy

Effective October 20, 2026

Information we collect

Diamond Property Services LLC (DPS) collects information you provide when you request service, submit a project inquiry, schedule an appointment, or communicate with us. This may include your name, phone number, email address, property address, project details, photos, documents, and correspondence. We may also receive service-request and contact information from the property manager or client coordinating your service.

How we use information

We use this information to review inquiries, coordinate and provide services, schedule appointments, respond to questions, maintain service records, and administer our business. Our website and hosting providers may process technical information such as IP addresses and browser information to deliver and protect the website.

Service providers and disclosure

We use service providers for website hosting, project management, communications, and related business operations. Information needed to perform those services may be processed by those providers. We may share relevant service information with the client or property manager coordinating the work and with personnel performing the service. We may also disclose information when required by law.

SMS privacy and consent

We do not sell or share mobile numbers, SMS opt-in consent, or message data with third parties or affiliates for their marketing or promotional purposes. Any other information-sharing provisions in this policy exclude SMS opt-in data and consent. We may share messaging information with service providers, including carriers and messaging platforms, only as needed to operate our SMS program.

With your consent, DPS may send non-marketing texts about service scheduling, appointment confirmations and reminders, service updates, and customer support. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance. See our Terms of Service for SMS program details.

Your choices and requests

You may decline SMS consent and still inquire about or request services. Providing a phone number or submitting a project inquiry does not by itself enroll you in SMS messaging. To request access to, correction of, or deletion of your information, contact us below. We may need to verify your request and retain records required for service administration or legal obligations.

Retention and security

We retain information as needed to provide services, maintain business records, resolve disputes, and meet legal obligations. No method of electronic transmission or storage can be guaranteed completely secure. Please do not send passwords, payment-card details, or other unnecessary sensitive information through our inquiry form or text messages.

Policy updates

We may update this policy as our services or practices change. The updated policy and effective date will be posted on this page.

Contact DPS

Diamond Property Services LLC
(888) 850-1653
[email protected]